Support
How can we help?
Tools and live status to get you back up and running — plus a direct line to our team.
Your connection
Your public IP address — share it with our team if asked.
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Remote support
Let us connect to your screen securely with Thinking Fish Assist, our remote-support app.
Get Thinking Fish Assist- Download & open Thinking Fish Assist.
- Read us the ID on your screen.
- Click Accept when we connect.
Already have AnyDesk and been asked to use it? Download AnyDesk.
Broadband speed test
Check your connection speed — runs right here in your browser.